What is the protocol if a patient needs additional services during a "free" visit?

The correct approach when a patient requires additional services during a "free" visit is to ensure that the patient is fully informed about any potential costs and agrees to them before those services are provided. This protocol upholds ethical standards in the provision of healthcare services, ensuring transparency and consent. It is vital for healthcare providers, including chiropractors, to maintain trust with their patients by clearly communicating any costs associated with services that go beyond the initial offering, even if the visit itself is advertised as free.

This maintains compliance with patient rights and expectations, helping to mitigate any misunderstandings regarding financial responsibilities. Providing additional services without prior notification and consent could lead to grievances or legal issues, as patients may feel misled about the nature of their treatment or the associated costs. Therefore, having an explicit agreement from the patient before proceeding with any additional services is not just a recommendation but a practice grounded in respect for patient autonomy and clarity in healthcare billing practices.